Key Features of Multi-Vendor eCommerce Marketplace

The eCommerce website development is rapidly growing these days. It has bought a rapid change in people’s lifestyles and shopping habits. 

The success of multi-vendor eCommerce marketplace giants like Amazon, Flipkart, Alibaba, etc., has inspired various companies to invest in eCommerce website development services. You might be thinking about the features that make these multi-vendor eCommerce marketplaces successful.

Keep reading the blog post to know the must-have features in a multi-vendor eCommerce marketplace.

Features in a Multi-Vendor eCommerce Marketplace

A multi-vendor eCommerce marketplace can have a lot of features. But there are some key features that every marketplace must have. 

These features differ for different entities like admin, vendor, and customer. So, let’s separately discuss the features from admin, vendor, and customer perspectives.

Features for Admin

• Product Catalog

A product catalog feature not only makes things easier for sellers but also lets admins reduce the hassle of managing different stores. It will facilitate all vendors to add their products simply. 

• Product Review Management

It will help admins verify the product’s credibility to showcase high-quality products to customers. Offering quality verified products will increase your brand’s reputation among customers.

• Inventory Management

An inventory management feature will let admins track the inventory status. It will be helpful to manage the operations efficiently. 

Features for Vendor

Vendors in a multi-vendor marketplace are equally important as customers. Thus, it is vital to implement easy-to-use features for vendors in your multi-vendor marketplace. You can rely on a competent eCommerce website development services provider to easily integrate such features.

• Easy Registration and Onboarding Process

Establishing a vendor-friendly multi-vendor marketplace must provide vendors with an easy start. It means there should be hassle-free registration to deliver their first order.

• Separate Dashboard for Vendors

A separate dashboard lets vendors manage their products and orders in a marketplace. A personal dashboard will help vendors easily get insights and reports from their previous sales. It will let them improve their services.

• Easy Product Management

With a wide range of products to sell, having a product management feature is somehow crucial. A multi-vendor marketplace must include the features like a one-click update of the different product’s stock, product categorization to organize products in a better way, sorting out the products based on price, availability, etc. There must be a reminder to inform about restocking of products.

• Order Management

In a multi-vendor marketplace, there should be a feature to alert/notify the vendors about new orders or completed orders. Integrating a one-click mechanism to see details, feedback, and reviews of a specific order will be good. Moreover, it should facilitate vendors to seamlessly view completed, canceled, and exchanged orders in a sorted manner.

Features for Buyer

It is not possible to deny the importance of customers in a marketplace. They are your marketplace audience, and providing them with a seamless user experience is much important. So, you can hire an eCommerce website development company for risk-free marketplace development tailored to your customer’s needs.

• Order Tracking

It is good to facilitate your customers with order tracking. You can notify them when their order has been approved, processed, or shipped. 

• Simple Checkout Page

You must keep the checkout page of your multi-vendor marketplace simple and engaging. It will help you generate more traffic and, thus, more sales.

• Multilingual/Multicurrency

It will be more beneficial to let your customers view the website in their preferred language and pay in their preferred currency. It will enhance their shopping experience and will make your brand popular among your customers.

Conclusion

Any multi-vendor marketplace packed with the above features will surely be the best marketplace for buyers, sellers, and admin. Moreover, an entrepreneur who wants to have a compelling multi-vendor marketplace for their business can opt. for eCommerce website development services from a reliable eCommerce development partner.

Read: How to Choose the Best eCommerce Website Development Company?