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Causes for QuickBooks Payroll Error 557 and resolutions

Many people in the field of finance utilise QuickBooks as their prime accounting software. It has helped them with taking care of the monetary processes. It is an efficient software that yields outcomes beneficial for the users. Despite having every quality needed for overseeing finance, QuickBooks sometimes struggles with the internal errors that occur randomly in the software. QuickBooks Payroll Error 557 is an unexpected error that causes the payroll update process to fail. If you experienced a similar situation in your QuickBooks, continue reading the blog to know the causes of this error and the valuable fixes.

For any help regarding your query with QuickBooks, reach our QB support team at 1-855-948-3646.

About this error

QuickBooks has to face this issue while downloading the data to install a payroll update. It is most likely to occur after a fresh upgrade in the windows version. The QuickBooks gets no response from the servers, maybe because the payroll subscription has ended or some issues occurred when you recently tried to renew the service. Error codes will suppress the update process, and the software may turn sluggish afterwards.

You may read also : QuickBooks PS038


The reasons which are primarily responsible for this issue in your QuickBooks are-

  1. QuickBooks cannot establish a connection with the servers during the update.
  2. The installation file used for the update is damaged or not supported in QuickBooks.
  3. Some internal issues occurred in QuickBooks due to a faulty installation.


The solutions that can be used to remove this error from your QuickBooks are mentioned below-

Solution 1- Run the Verify & rebuild utility

Verify-rebuild can sort any issues in the data, and the necessary repairs are carried out through rebuild. Follow the steps-

  1. Open QuickBooks, click on the File option and select Utilities.
  2. Select Verify data from the list and wait for it to finish.
  3. Tap Ok if no issues are found but if you see a message ‘Your data has failed the integrity check’, click on the Rebuild now option if prompted.

If you didn’t get an option for Rebuild, Now follow the steps to rebuild the data manually-

  1. Click on File and select the Utilities option.
  2. Select Rebuild Data from the drop-down list.
  3. Click Ok on the QuickBooks Information window to create a backup of your file.
  4. Wait for the process to finish and reopen QuickBooks.

If you still face any issues while updating payroll, move to the next solution.

Solution 2- Check the internet connectivity of your system

QuickBooks can be affected a lot due to a bad internet connection. Not only payroll but many other tasks can also be interrupted, leading to further errors in the software. Follow the steps to check the internet speed of your computer.

  1. Open Google and search for ‘Internet speed test’.
  2. Run the test from the search results and wait for it to finish.
  3. The requirements of QuickBooks are 3Mbps on an average and 1.5Mbps minimum; compare your internet speed with these.

If your Internet speed is less than the minimum required, upgrade your internet connection. QuickBooks always suggests a wired internet connection in your system.


This blog contains everything about QuickBooks Payroll Error 557. We hope you are now aware of the reasons you were troubled by this error and the procedures to resolve it. Use them stepwise to make your QuickBooks error-free.

You can always contact our QB support team at 1-855-948-3646 for any more doubts.

This Blog Is Posted On blogtrib.com

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